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View & Print our Easy Return Form
Sands Point Shop wants you to be completely satisfied with your purchases. If within 30 days of receipt of your order, you are not positively satisfied, you may exchange it or return it for a full refund. The full cost of the return item will be refunded, EXCLUDING any shipping or gift wrapping costs. Refunds are made in the original form of payment. Please note that purchases made in our Clearance Center or Sale page and personalized items are non-returnable or exchangeable.
Jewelry and Special Orders:
Returned within 7 days — full refund or exchange
Returned 8-30 days — store credit only
Sands Point Shop will gladly accept the return of new and unused merchandise with any original packaging intact (i.e. tags, watch & jewelry boxes, etc). Be sure to enclose your completed Easy Return Form with your merchandise and insure the package for the full purchase price. The form may be found in all packages shipped by Sands Point Shop, or you can feel free to download and print your own copy. You may send the package via your shipping method of choice to:
Sands Point Shop
Attn: Returns
15 Main Street
Port Washington, NY 11050
You may also make a return to our boutique in New York.
If you would like Sands Point Shop to supply you with a UPS return label, kindly contact us at info@sandspointshop.com, or at 888-321-9477. Otherwise, feel free to use the carrier of your choice and be sure to insure your package for the full value of the item(s).
Save time and use the UPS return label we provide upon request to return your package via UPS. Simply attach the UPS return label to your return package and bring it to any UPS drop-off location. You won't pay for return shipping up front; instead, a discounted shipping charge of $9.95 will be deducted from your return upon processing. Additional fees may apply for oversized packages, and packages shipped from Alaska and Hawaii. The label will be sent via email.
Returns and exchanges are processed within 5 - 7 business days of receipt of the merchandise. If an exchange is made and a credit is due, we will use the credit card on file. Please allow up to 10 business days for your credit to be posted.
In the event that the exchange is more costly, we will telephone you for credit info as we have no ability to add costs to your order.
Sands Point Shop is proud to offer Free Shipping on all orders within the US!
Most orders are shipped within 1-3 business days. In the event your order cannot be filled in that time frame, you will be contacted via email and/or phone. Orders will be shipped pending credit approval. Sands Point Shop will not charge your credit card until your order is ready to be shipped. Cut-off time for in stock items with overnight shipping is 12pm EST.
Please Note: UPS deliveries are made on business days only. Therefore, if an overnight order is placed on a Friday it will be delivered on the following Monday.
*Per piece price for shipping luggage over 4 lbs.
International Shipping Options
| Delivery Option | Estimated Delivery Time | Charge | Luggage* |
| Ground Shipping | 3-8 Business Days | Free | Free |
| Standard Shipping | 1-3 Business Days | $4.95 | $9.95 |
| UPS Ground | 1-5 Business Days | $9.95 | $16.95 |
| UPS 2nd Day Air | 2 Business Days | $19.95 | $39.95 |
| Overnight | Next Business Day | $49.95 | $79.95 |
International Shipping Options
| Delivery Option | Estimated Delivery Time | Charge | Luggage* |
| USPS to Canada | 5-8 Business Days | $15.95 | $29.95 |
| UPS to Canada | 5-8 Business Days | $25.95 | $34.95 |
| USPS Shipping to Europe & Australia | n/a | $39.95 | $59.95 |
*Per piece price for shipping luggage over 4 lbs.
High value purchases (over $500) and orders being shipped to apartment
buildings or college campuses may require a signature upon delivery.
International Shipping Policy
Sands Point Shop is proud to offer international shipping (excluding Longchamp) via UPS or US Postal Service to a number of countries. Typical transit time is between 5 -10 business days; however, occasionally items can experience Customs delays of up to several weeks. Unfortunately, for this reason, delivery dates cannot be guaranteed and in transit tracking cannot be provided, we can only confirm delivery. Please note: for security purposes, billing and shipping addresses must match on international orders.
Please note: The recipient of international packages is responsible for any taxes, duties, and/or customs fees incurred while doing business with Sands Point Shop. If you have any questions, please contact the customs department of your home country.
All prices on our site are listed in US dollars, and are charged in US dollars. The actual amount you will pay is determined by the bank issuer, and generally reflects the current exchange rates. For your convenience, please visit the following web site for a free exchange rate calculation
Due to the high costs of conducting international business, all international sales are final. We apologize for any inconvenience this may cause. If you have any questions or concerns, please feel free to email or call toll free at 888.321.9477, or locally at 516.767.7874.
Embossing
Gold stamp on leather flap
$17.95Embroidering
Choose from various fonts and colors
$19.95Personalization options will prompt when handbag is added to your cart.
