Watch Repair

Free Estimates & One Year Warranty

View and print our Watch Repair Form.

Let Sands Point Shop repair your damaged or broken watch. Our skilled and experienced watchmakers have worked in watch repair with major brands for over 30 years including Rolex, Tiffany, Omega and Patek Philippe.

Whether your timepiece is a classic or later model, Sands Point Shop can repair virtually any type of damage. Here is a sample list of some of the brands we service:

Patek Philippe
Philippe Charriol
Raymond Weil
Tag Heuer
& many more...

Our watch repair services include:

  • Battery and crown replacement
  • Clasp repair & replacement
  • Stem replacement
  • Band adjustments, including new link construction
  • Crystal & gasket replacement

Watches often need a complete cleaning and overhaul to run properly. A typical cleaning and overhaul generally include:

  • Disassembly of the case and dialed movement
  • Cleaning and oiling of the movement
  • Replacement of all worn and damaged movement parts
  • Testing of the rate and adjustment if needed
  • Water resistance test (when applicable)
  • Reassembly of the case and dialed movement
  • Quality control testing
  • Free estimates

We're sorry, but we only service watches; we do not sell watch parts.

One year warranty on all watch movement repair services rendered.

Watch repairs requiring a battery only will be assessed a $10 shipping charge.

If you have a watch in need of service or repair, you can:

SHIP it to:

Sands Point
15 Main Street
Port Washington, NY 11050
Shipping instructions

or VISIT us at:

Sands Point Shop
Sands Point Shop
15 Main Street
Port Washington, NY 11050
Phone: (516) 767-2970
Fax: (516) 767-7774

Mon. - Sat. 9AM to 5PM
Thurs. until 7PM

346 Greenwich Avenue
Greenwich, CT 06830
Phone: (203) 622-7585
Fax: (203) 622-7539

Mon. - Sat. 10AM to 6PM
Thurs. until 7PM, Sun. 12-5PM

Shipping Instructions

Securely wrap your watch and complete the Watch Repair Form. We do request an email contact so that we can send you the tracking number when we return your watch.

Send the package via FedEx, DHL or UPS secure shipping and be sure to include both tracking and signature request options. Also, please insure your package (if you are unsure of the watch value, simply call us at 888-321-9477).

Please note: We do NOT recommend sending your watch via the United States Postal Office, as these packages are not able to be tracked.

We will contact you within two business days of receiving your package with a free estimate of the cost of repairing your watch. Rest assured, we will NOT begin work on any watch without your authorization for the repair.

Questions? We're here to help! Please feel free to email or call 888-321-9477.