At Sands Point Shop, we respect our customers and understand that there are concerns about privacy. This is why we are serious about protecting our customers' personal information. We value your business and aspire to earn your trust. If you have any questions, concerns, or suggestions, you can email us, contact us by phone at 888-321-9477, or write to us at:
Sands Point Shop Customer Service
15 Main Street
Port Washington, NY 11050
Information We Collect
During the course of doing business with you, we collect your name, address, phone number, email address, and credit card information. We may also gather information on any persons receiving a gift from one of our customers.
When you request to be on our mailing list, we will collect the appropriate contact information. If you wish to be on our email list, we will collect your name and email address.
Protection of Personal Information
The personal information we collect is used to process orders or to send our customers information on special promotions and the latest products in our store or on our site. If you do not wish to receive further material from Sands Point Shop, you may unsubscribe to one of our promotional emails, or you can simply contact us by , phone, or mail and we will remove you from our mailing lists.
Sands Point Shop will NEVER sell, rent, trade or share any of your personal information to any other party, period. We are serious about protecting your personal information. You can always feel free to browse or shop without fear.
Protection of Credit Card Information
We utilize Authorize.net as our payment gateway. They are the leading payment gateway service on the Web. We do not have direct access to your credit card. The only information our customer service representatives are able to see is the last four digits of your card, the expiration date, and the type of credit card used. Instead, your private information is held on a secure server that we are able to access for 30 days. After 30 days, your information expires, and we are no longer able to access it. In addition, we are only able to charge or credit a maximum of what was authorized in your order, so if any changes are made to your order after it has been completed, we may need you to supply us with your credit card information again.
Sands Point Shop, like most web sites, uses a feature of your browser to set a cookie that helps us to make your shopping experience better. A cookie is a small piece of information sent by a website that is saved on your hard drive from your computer's browser for a limited amount of time. It holds small pieces of information that our site may need to interact with you and personalize your experience.
At Sands Point Shop, we do not store any personal information about you in cookies. Anything you choose to share with us is stored safely and separately on our secured servers. The cookies we use are put in place allow us to collect information to place an order (such as the items you place in a shopping cart), or to anonymously follow traffic patterns through the site that will help us to improve our store to better serve you.
Every browser allows you to either reject cookies, or choose which cookies you would like to accept. If you choose to reject cookies, some features and benefits on our site may not work properly and this may interfere in your ability to place an order with us. However, if you would like, you may still place an order with one of our knowledgeable customer service representatives at 888-321-9477.